Privacy

At Indocan Digital, we take privacy seriously and are committed to protecting the personal information of our clients and their customers. This privacy policy explains how we collect, use, and disclose personal information in connection with our business operations.

Collection of Personal Information: We collect personal information from our clients, their customers, and third-party service providers for the purposes of providing BPO services. This information may include names, contact information, financial information, and other personal data necessary for our business operations.

Use of Personal Information: We use personal information solely for the purpose of providing BPO services to our clients. We may use this information to communicate with clients and their customers, to provide accounting and bookkeeping services, to manage IT and HR processes, and to perform data entry and processing tasks.

Disclosure of Personal Information: We do not disclose personal information to third parties, except as required by law or as necessary to provide BPO services to our clients. We may disclose personal information to our service providers, such as our IT and HR contractors, to perform services on our behalf. We require our service providers to protect personal information in a manner consistent with our privacy policy.

Retention of Personal Information: We retain personal information for as long as necessary to provide BPO services to our clients and to comply with legal requirements. When personal information is no longer necessary, we securely dispose of it in accordance with our data retention policy.

Security of Personal Information: We take reasonable measures to protect personal information from unauthorized access, use, or disclosure. We have implemented physical, technical, and administrative safeguards to protect personal information, and regularly review and update our security measures.

Access to Personal Information: Individuals have the right to access and correct their personal information held by Indocan Digital. If you would like to access or correct your personal information, please contact us using the information provided below.

Contact Us: If you have any questions or concerns about our privacy policy or the handling of personal information, please contact our privacy officer at privacy@indocandigital.com.

Changes to Privacy Policy: We may update this privacy policy from time to time. Any changes will be posted on our website and will become effective immediately. We encourage you to review this policy regularly for updates.